50% Off! Beat the market in 2025 with InvestingProCLAIM SALE

Domino's to start using Uber for food orders, shares surge

Published 07/12/2023, 07:18 AM
Updated 07/12/2023, 02:20 PM
© Reuters. FILE PHOTO: A Domino's Pizza restaurant is seen in Los Angeles, California, U.S. July 18, 2018. REUTERS/Lucy Nicholson/File Photo
UBER
-

By Granth Vanaik and Juveria Tabassum

(Reuters) -Domino's Pizza shares surged 10% on Wednesday after the chain said customers can start using Uber (NYSE:UBER)'s Uber Eats and Postmates apps for orders, as it tries to jolt its sluggish delivery business.

Domino's said Uber Eats will be its exclusive third-party platform in the U.S. until at least 2024, as per its "global agreement" with the ride-share company.

The pizza maker, which had flagged a slowdown in the delivery business in April, said the partnership would begin in four pilot markets in the U.S. in the fall.

Ordering on Uber's delivery apps is expected to be enabled across the country by the end of 2023, with Domino's and its franchisees handling deliveries, the company said.

Domino's had been a holdout in working with third-party delivery companies, preferring instead its own app, website and drivers.

But being listed on Uber Eats and Postmates means it will now be easier for Domino's to reach new customers used to ordering there.

"Adding Domino's to Uber's U.S. marketplace will expand the pizza brand's reach to new customers," Northcoast Research analyst Jim Sanderson said.

At the same time, Domino's will continue using its own uniformed drivers for deliveries, allowing it to maintain control of its brand, image and food quality. The deal also calls for Uber to share some customer order data with Domino's.

The company has been raising the prices of menu items and increasing delivery charges as it looks to shield margins from high input costs after consumers turned to home-cooked meals during a sticky cost-of-living crisis.

In April, Domino's said its delivery same-store sales declined 2.1% in the first quarter, compared to a year ago. It is set to report second-quarter earnings on July 24.

"The partnership will likely boost Domino's struggling domestic delivery sales and improve franchisee economics," said BTIG analyst Peter Saleh, adding that benefits would begin accruing only in the fourth quarter.

© Reuters. FILE PHOTO: A Domino's Pizza restaurant is seen in Los Angeles, California, U.S. July 18, 2018. REUTERS/Lucy Nicholson/File Photo

Domino's said it will look to transition to making deliveries through Uber Eats in 27 international markets this year, including in the United Kingdom, Canada and Australia, which are common to the two companies.

The agreement would potentially allow Uber to take an incremental share over the next several quarters from the virtual duopoly it has with DoorDash in the U.S., said Angelo Zino of CFRA Research.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.