Apple clarifies Siri privacy stance after $95 million class action settlement

Published 01/08/2025, 10:00 PM
Updated 01/09/2025, 05:06 AM
© Reuters. FILE PHOTO: An attendee holds two iPhones 16 as Apple holds an event at the Steve Jobs Theater on its campus in Cupertino, California, U.S. September 9, 2024. REUTERS/Manuel Orbegozo/File Photo
AAPL
-

(Reuters) - Apple (NASDAQ:AAPL) clarified on Wednesday that it has never sold the data collected by its Siri voice assistant or used it to create marketing profiles, just days after settling a case in which it faced such accusations.

The iPhone maker last week paid $95 million to settle a class action lawsuit in which plaintiffs alleged it routinely recorded their private conversations after they activated Siri unintentionally, and disclosed these conversations to third parties such as advertisers.

Voice assistants typically react when people use "hot words" such as "Hey, Siri."

The company denied those claims and did not admit to them in its settlement last week, in which tens of millions of Apple customers may receive up to $20 per Siri-enabled device, such as iPhones and Apple Watches.

"Apple has never used Siri data to build marketing profiles, never made it available for advertising, and never sold it to anyone for any purpose," Apple said on Wednesday.

Apple issued the statement after social media users and commentators interpreted the settlement as confirmation that the allegations were true.

In its statement, the Cupertino, California-based company said that certain features require real-time input from Apple servers and it is only in such cases that Siri uses as little data as possible to deliver an accurate result.

© Reuters. FILE PHOTO: An attendee holds two iPhones 16 as Apple holds an event at the Steve Jobs Theater on its campus in Cupertino, California, U.S. September 9, 2024. REUTERS/Manuel Orbegozo/File Photo

"Apple does not retain audio recordings of Siri interactions unless users explicitly opt in to help improve Siri, and even then, the recordings are used solely for that purpose," Apple said, adding that it will continue developing technologies to make Siri even more private.

A similar lawsuit on behalf of users of Google (NASDAQ:GOOGL)'s Voice Assistant is pending in the San Jose, California federal court. The plaintiffs are represented by the same law firms as in the Apple case.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2025 - Fusion Media Limited. All Rights Reserved.