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Apple stores won't upsell iPhone X; company sued over animoji use

Published 10/20/2017, 02:09 PM
© Reuters.  Apple stores won't upsell iPhone X; company sued over animoji use
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  • Apple (NASDAQ:AAPL) SVP of retail Angela Ahrendts tells CNBC the company’s retail stores won’t upsell customers on the iPhone X.
  • Retail workers will instead try to pair the right iPhone to the customer need.
  • Apple is working to turn its retail stores into “town square” experiences and upselling, particularly of a phone with limited launch quantities, doesn’t fit into that neighborhood vibe.
  • In more Apple news, a Japanese software company is suing over the term “animoji.”
  • Emonster kk says it holds the U.S. trademark on the term and that Apple’s use was deliberate since the Tokyo-based company’s app appears in the App Store.
  • Apple’s animoji appear in the iPhone X and use the device’s facial recognition to create an animated emoji featuring the user’s movements and voice.
  • Previously: Apple COO will meet with Foxconn head; senators want VPN answers (Oct. 20)
  • Now read: Apple Has The Power Of A Great Brand, But Clouds Are Gathering

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