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Robinhood Looks to Win Back Users Angry Over System Outage on Historic Market Day

Published 03/24/2020, 03:28 PM
Updated 03/24/2020, 05:00 PM
Robinhood Looks to Win Back Users Angry Over System Outage on Historic Market Day
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Crypto and trading app Robinhood has begun taking action to reconcile with users affected by technical problems that sidelined them during the biggest one-day point gain in the history of the Dow Jones Industrial Average.

On March 23, Robinhood reportedly emailed affected users to apologize for the incident and demonstrate its intention to rebuild customers’ trust in the form of credits, with the dollar amount to be determined on a case-by-case basis.

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