💎 Fed’s first rate cut since 2020 set to trigger market. Find undervalued gems with Fair ValueSee Undervalued Stocks

Westpac NZ arm to refund 93,000 wrongly charged customers

Published 08/06/2019, 12:38 AM
Updated 08/06/2019, 12:41 AM
Westpac NZ arm to refund 93,000 wrongly charged customers
WBC
-

(Reuters) - New Zealand's consumer watchdog said on Tuesday that Westpac Banking Corp's (AX:WBC) local arm has agreed to refund 93,000 customers who have been incorrectly charged for services.

This is the latest sign of regulatory scrutiny for the Australian bank operating across the Tasman Sea, which was sued by the commerce commission last month for not revealing key terms to about 19,000 credit card clients.

The Commerce Commission said it and Westpac came to an agreement along with the Financial Markets Authority on the steps the bank must take to repay NZ$7 million ($4.58 million) to affected customers.

Westpac did not correctly discount fees on a number of different banking packages and self-reported the issue in December 2017.

The bank has already completed a significant part of the work to reach and refund the affected customers, the commission said in a statement.

Reuters was not able to immediately reach Westpac for comment.

($1 = 1.5272 New Zealand dollars)

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.