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United CEO again apologizes for dragging incident in earnings release

Published 04/17/2017, 05:14 PM
© Reuters. Chief Executive Officer of United Airlines Munoz introduces a new international business class dubbed United Polaris in New York
UAL
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NEW YORK (Reuters) - United Continental Holdings Inc (N:UAL) on Monday released first-quarter earnings that matched analysts' expectations on several key measures, in the wake of last week's public relations meltdown.

"In the first quarter of 2017, our financial and operational performance gives us a lot of confidence about the foundation we are building," Chief Executive Oscar Munoz said in a statement.

© Reuters. Chief Executive Officer of United Airlines Munoz introduces a new international business class dubbed United Polaris in New York

"It is obvious from recent experiences that we need to do a much better job serving our customers. The incident that took place aboard Flight 3411 has been a humbling experience, and I take full responsibility."

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