50% Off! Beat the market in 2025 with InvestingProCLAIM SALE

Southwest to carry out thorough review of disruption -CEO

Published 01/05/2023, 07:11 PM
Updated 01/05/2023, 07:16 PM
© Reuters. FILE PHOTO: People wait in long lines for the Southwest Airlines check-in counters at Phoenix Sky Harbor International Airport where flight delays and cancellations stranded passengers in Phoenix, Arizona, U.S. December 26, 2022.   Joe Rondone/USA Today N
LUV
-

© Reuters. FILE PHOTO: People wait in long lines for the Southwest Airlines check-in counters at Phoenix Sky Harbor International Airport where flight delays and cancellations stranded passengers in Phoenix, Arizona, U.S. December 26, 2022.   Joe Rondone/USA Today Network via REUTERS/File Photo

CHICAGO (Reuters) - Southwest Airlines (NYSE:LUV) Chief Executive Bob Jordan said on Thursday the company will carry out a thorough review of the disruption from a winter storm that forced it to cancel nearly 16,000 flights.

"Restoring the trust of our customers and employees is everything to us," he said in a video message. Jordan also said the airline has made "great progress" in processing tens of thousands of refunds and reimbursements a day.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.