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Rivals criticise Google's search result changes, call for EU antitrust charges

Published 12/11/2024, 02:39 PM
Updated 12/11/2024, 11:00 PM
© Reuters. FILE PHOTO: People walk next to a Google logo during a trade fair in Hannover Messe, in Hanover, Germany, April 22, 2024.  REUTERS/Annegret Hilse/File Photo
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By Foo Yun Chee

BRUSSELS (Reuters) - More than 20 price comparison websites across Europe on Wednesday criticised Google's proposed changes to its search results, saying they still fail to comply with EU tech rules and urged regulators to impose charges against the Alphabet (NASDAQ:GOOGL) unit.

Google has been discussing with the comparison sites, hotels, airlines, restaurants and retailers for more than a year now on how to comply with the Digital Markets Act (DMA), which prohibits it from favouring its products and services on its platform.

Last month, it announced its latest proposal, which includes expanded and equally formatted units to allow users to choose between comparison sites and supplier websites.

It may also bring back its old "ten blue links" format from years ago as an alternative if it can't agree with its rivals. This format is now being tested in Germany, Belgium and Estonia.

The price comparison websites, which include Germany's Idealo and billiger.de, France's Le Guide, PriceRunner, Kelkoo and kieskeurig.nl and trovaprezzi.it, said Google has not listened to their feedback.

"Google has simply, repeatedly, ignored this feedback, and instead continued to iterate on the same non-compliant solution for months," they said in an open letter.

"If Google has not taken feedback into account after more than 100 events, it can only mean one thing: Google is wilfully not complying with the DMA."

When asked for comment, Google referred to its Nov. 26 blog post where it pointed to the many changes it had made over the past year to comply with the DMA and find a solution.

© Reuters. A person in a mask walks by the New York Google offices after they announced they will postpone their reopening in response to updated CDC guidelines during the outbreak of the coronavirus disease (COVID-19) in Manhattan, New York City, U.S., July 29, 2021. REUTERS/Andrew Kelly/File Photo

The websites called on the European Commission to act against Google.

"The Commission has opened proceedings against Google for non-compliance. It must proceed with such proceedings, issue preliminary findings, and impose fines on Google, including periodic penalty payments, to force Google to finally listen and comply," they said.

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