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OpenAI's ChatGPT back up after brief outage

Published 11/08/2024, 07:39 PM
Updated 11/08/2024, 09:35 PM
© Reuters. ChatGPT logo is seen in this illustration taken, March 11, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

(Reuters) -Microsoft-backed OpenAI's popular chatbot ChatGPT was back up after an outage affected thousands of users, the company said on Friday.

"Issues with ChatGPT have now been resolved," OpenAI said in a statement on its website.

Access was restored to most users by 4:34 p.m. PT (0034 GMT on Saturday), OpenAI said, adding that a small number of customers faced issues until 5 p.m. (0100 GMT on Saturday).

OpenAI CEO Sam Altman posted on X that ChatGPT had been down for 30 minutes, adding a frown emoji and saying, "We are much, much better at reliability than we used to be, but clearly more work in front of us."

© Reuters. ChatGPT logo is seen in this illustration taken, March 11, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

Outage tracking website Downdetector.com said ChatGPT's services were down for about half an hour, affecting over 19,403 users as of 7:13 p.m. ET (0013 GMT on Saturday).

Since the launch of ChatGPT in November 2022, it has attracted 250 million weekly active users. OpenAI's valuation has jumped to $157 billion from $14 billion in 2021 as revenues climbed to $3.6 billion from zero, far exceeding Altman's projections at the time.

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