💎 Fed’s first rate cut since 2020 set to trigger market. Find undervalued gems with Fair ValueSee Undervalued Stocks

New computer glitch delays United Airlines flights

Published 10/14/2016, 04:31 AM
Updated 10/14/2016, 04:40 AM
© Reuters. A United Airlines 787 taxis as a United Airlines 767 lands at San Francisco International Airport, San Francisco
DAL
-

By Ingrid Melander and Tim Hepher

PARIS (Reuters) - Thousands of passengers were delayed worldwide after a computer glitch temporarily halted departures at United Airlines, the latest in a series of outages to affect rival companies in the industry.

"Earlier tonight we experienced an issue with our weight reporting system, which caused system wide flight delays," the airline said in a statement on its Twitter feed late on Thursday in the United States.

"We have resolved the issue and are working to get customers to their destinations as soon as possible. We apologize for the inconvenience."

Passengers said they had been forced to wait onboard planes or inside terminals as flights were delayed for several hours.

"On the plane for more than an hour, away from the gate and no communication. What's happening?," one passenger tweeted.

In Paris, passengers complained as check-in lines grew for a flight to New York, a Reuters reporter said on Friday morning.

The airline said the problem had been resolved as of 3 a.m. eastern time (0700 GMT) on Friday.

It is the third computer glitch to hit United's owner United Continental Holdings in recent months and the latest in a series of problems that have tested the reliance on technology of some of the world's largest carriers.

On June 2, software needed to dispatch United's flight plan briefly lost functionality.

In July, the same airline's flights were disrupted after a computer problem blocked access to reservations records.

The following month, Delta Air Lines (NYSE:DAL) canceled hundreds of flights and delayed many others after a power outage hit its computer systems.

And in September, a system-wide computer problem at British Airways caused significant delays.

After the two previous incidents, United Continental Holdings said in July it had invested in backup plans.

© Reuters. A United Airlines 787 taxis as a United Airlines 767 lands at San Francisco International Airport, San Francisco

But multiple recent outages have prompted some experts and passenger groups to question whether the airline industry has invested enough in technological infrastructure, given new profits from baggage and cancellation fees.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.