- Zuckerberg speaks: "We have a responsibility to protect your data, and if we can't then we don't deserve to serve you."
- In his first public response on the Cambridge Analytica situation, the Facebook (FB +0.5%) CEO writes "I've been working to understand exactly what happened and how to make sure this doesn't happen again. The good news is that the most important actions to prevent this from happening again today we have already taken years ago. But we also made mistakes, there's more to do, and we need to step up and do it."
- He says that in 2015, the company learned from journalists at The Guardian that researcher Aleksandr Kogan had shared data from his personality-quiz app with Cambridge Analytica, and that the company immediately banned the app and demanded certification that the data was deleted, which Cambridge and Kogan provided.
- "This was a breach of trust between Kogan, Cambridge Analytica and Facebook," he continues. "But it was also a breach of trust between Facebook and the people who share their data with us and expect us to protect it. We need to fix that."
- He says the company will investigate "all apps that had access to large amounts of information before we changed our platform to dramatically reduce data access in 2014," and audit any suspicious app. It will also restrict developers' data access further, such as removing access if users haven't used an app in three months.
- More changes are coming in the next few days, he writes.
- CNN says Zuckerberg will face questions in an exclusive TV interview at 9 p.m. ET.
- Updated 3:56 p.m.: COO Sheryl Sandberg shares Zuckerberg's post and adds "I deeply regret that we didn't do enough" to deal with a "major violation" of people's trust.
Original article