📈 Fed's first cut since 2020: Time to buy the dip? See Tech-focused stock picksUnlock AI Picks

EU tells Facebook, Google and Twitter to do more for users

Published 02/15/2018, 07:41 AM
© Reuters. FILE PHOTO:  People holding mobile phones are silhouetted against a backdrop projected with the Twitter logo  in Warsaw
GOOGL
-
META
-
TWTR
-
GOOG
-

BRUSSELS (Reuters) - Europe's justice commissioner told Facebook (O:FB), Twitter (N:TWTR) and Google (O:GOOGL) on Thursday to do more to bring their user terms in line with EU law, ramping up pressure on the tech giants after their efforts were deemed too little.

The European Union executive and consumer protection authorities said the three companies have only partially addressed concerns about their liability and how users were informed about content removal or contract terminations.

The authorities across the bloc, who requested the changes last year, have the power to fine the firms if they do not comply.

European Commissioner Vera Jourova said the use of social media networks as advertising and commercial platforms meant they faced the same rules as offline service providers.

"EU consumer rules should be respected and if companies don't comply, they should face sanctions," Jourova said in a statement. "Some companies are now making their platforms safer for consumers; however, it is unacceptable that this is still not complete and it is taking so much time."

Facebook said it had worked with EU authorities to make changes to its terms and to ensure greater transparency. It said further updates of the terms were planned later this year.

"We have long had tools in place to inform people about content removals and intend to expand these tools later this year," a Facebook spokeswoman said.

A Google spokesman declined to comment and Twitter did not immediately respond to a request for comment.

The Commission said the U.S. trio had agreed to amend some terms that limit their liability, waive a users right to withdraw from online purchases and force European consumers to seek redress in California, where the firms are based, instead of the consumer's home country.

They have also agreed to change terms that release the social media firms from the duty of identifying commercial and sponsored content, the Commission said.

U.S. technology companies have faced tight scrutiny in Europe for the way they do business, from privacy issues to how quickly they remove illegal or threatening content.

© Reuters. FILE PHOTO:  People holding mobile phones are silhouetted against a backdrop projected with the Twitter logo  in Warsaw

The Commission said national authorities would monitor the implementation of changes made, make use of the procedures offered by the companies to handle illegal content and "may take action including enforcement measures where necessary."

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.