50% Off! Beat the market in 2025 with InvestingProCLAIM SALE

BofA must face class action over 2020 benefit card fraud

Published 05/25/2023, 06:38 PM
Updated 05/26/2023, 04:17 AM
© Reuters. FILE PHOTO: A Bank of America logo is pictured in the Manhattan borough of New York City, New York, U.S., January 30, 2019. REUTERS/Carlo Allegri
BAC
-

By Jody Godoy

(Reuters) - Bank of America (NYSE:BAC) must face cardholder allegations that it bungled its response to unauthorized transactions on unemployment and disability benefits cards in California during the pandemic, a San Diego judge ruled on Thursday.

U.S. District Judge Larry Alan Burns said benefits recipients can move forward with a proposed class action lawsuit claiming the bank violated state law by issuing cards to millions of Californians that lacked standard security measures.

The cardholders also claim Bank of America broke federal law by failing to investigate fraud claims or summarily freezing tens of thousands of accounts.

A Bank of America spokesperson did not immediately respond to a request for comment on Thursday.

The bank previously agreed to cease using automated fraud detection software to freeze accounts.

Michael Rubin, an attorney representing the cardholders, called the ruling a "huge victory."

The cardholders claim Bank of America failed to follow the Electronic Fund Transfer Act, which sets rules for banks to resolve account errors.

They also say the bank violated California's consumer privacy law by issuing cards with outdated magnetic stripes, rather than chip technology, leaving them subject to fraud.

Burns said they can move forward with those claims and others, including that the bank was a state actor that violated cardholders' constitutional right to due process by freezing accounts without notice.

The judge dismissed claims that the bank violated California's Unfair Competition Law and that it breached its contract with the state.

Last year, Bank of America paid $225 million to two U.S. regulators to settle claims that its fraud detection program improperly froze thousands of benefits accounts in 2020 and 2021.

© Reuters. FILE PHOTO: A Bank of America logo is pictured in the Manhattan borough of New York City, New York, U.S., January 30, 2019. REUTERS/Carlo Allegri

California estimated in 2021 that it had paid more than $111 billion in unemployment insurance benefits during the pandemic, with more than $10.4 billion in claims suspected to be fraudulent.

The case is In re Bank of America California Unemployment Benefits Litigation, No. 21-02992, U.S. District Court, Southern District of California.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.