The Changelly service is once again under fire for holding back a large transaction of Monero (XMR) from a client that failed to complete the KYC procedure. Changelly, which does not require registration to use, offers a small selection of crypto assets.
Changelly explained its rationale based on a user complaint:
“Once again, our risk management system may put on hold some suspicious transactions and the security department is working hard in order to process such operations in minimum time. When a customer refuses to provide the required data, we cannot simply return coins as we wouldn't like to operate and transfer coins that might be potentially stolen or raised by fraud.”
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