Chatbots have become all the rage for businesses of all sizes and industries as they offer a cost-effective and efficient way to improve customer experience and streamline operations.
Did you know the chatbot market was worth around $435.2 million in 2018? Experts predict that the chatbot market will reach $2.3 billion by 2025. That’s a compound annual growth rate (CAGR) of 26.9% over the forecast period. It’s astonishing to see how quickly the chatbot market is growing.