Popular cryptocurrency exchange Coinbase (NASDAQ:COIN) recently amassed a panoply of customer service complaints regarding account locking, hacking and even lost funds.
A recent tweet by crypto analyst Kaleo garnered hundreds of comments from users all sharing stories of their unfavorable experiences with the exchange. This isn’t the first time the firm has received public backlash over it’s customer service practices. Back in March, the New York Times told the story of a customer who lost over $100,000 on the platform and went onto sue the company.