Amazon (NASDAQ:AMZN) is prioritizing using artificial intelligence (AI) to enhance delivery speed by reducing the distance between products and customers.
Speaking to CNBC on May 15, Stefano Perego, vice president of customer fulfillment and global operations services for North America and Europe at Amazon, said that artificial intelligence plays a role in various aspects of Amazon’s operations. This includes using AI for transportation, such as mapping and route planning, and considering factors like weather conditions. Additionally, AI assists customers in finding the desired products when searching on Amazon.