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Xiao-I inks deal to boost insurance with AI tech

EditorNatashya Angelica
Published 06/20/2024, 12:49 PM
AIXI
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SHANGHAI - Xiao-I Corporation (NASDAQ: AIXI), a prominent AI firm, has secured a significant contract with a major international insurance provider to implement its advanced AI solutions aimed at enhancing efficiency within the sector.

The partnership is set to address the insurance industry's challenges, such as multilingual support, high inquiry volumes, data privacy, and the need for personalized support around the clock.

The company's three AI products, Smart Outbound Call, AI Chatbot, and Intelligent Knowledge Management, are expected to overhaul the insurance provider's customer service operations. The Smart Outbound Call system automates outbound calls, replacing human agents with chatbots that handle customer interactions, collect data, and provide analysis.

The AI Chatbot, powered by Xiao-I's Hua Zang Large Language Model, offers a sophisticated conversational platform across various channels. The Intelligent Knowledge Management system streamlines knowledge management and application services throughout the organization.

Xiao-I's AI solutions are anticipated to transform customer interactions for the insurance provider, potentially reducing operational costs and enhancing the customer experience. The company, established in 2001, has been at the forefront of cognitive intelligence technology in China, providing AI-driven business solutions across multiple industries.

The information provided is based on a press release statement from Xiao-I. While the company has expressed confidence in its AI technologies and their potential to set new standards in service quality, forward-looking statements involve inherent risks and uncertainties.

Investors are advised to consider these factors, which are detailed in the company's filings with the SEC, including its annual report and other documents available for review at www.sec.gov. Xiao-I's commitment to innovation in the AI space remains a key aspect of its strategy to support the digital transformation of the insurance sector.

In other recent news, Xiao-I Corporation has made significant strides in expanding its AI enterprise solutions. In a strategic partnership with a leading AI company in the Middle East, the firm aims to meet the increasing demand for AI solutions in the UAE. This collaboration follows the establishment of Xiao-I's Middle Eastern subsidiary in Abu Dhabi and represents a key step in the company's global expansion strategy.

The company has also initiated several projects leveraging its artificial intelligence technology. Among these is the deployment of an AI-driven Live Chat system designed to enhance after-sales service for a major automobile industry client, and a partnership with a leading Chinese bank to improve its knowledge management systems.

Furthermore, Xiao-I has formed an alliance with a Special Administrative Region entity to advance smart city initiatives using AI and chatbot technologies. The partnership aims to enhance urban living by integrating AI services into customer service operations. In addition, the AI firm is set to launch OOTDiffusion, a virtual try-on technology, which is expected to provide a novel dressing experience to users.

These developments underline Xiao-I's ongoing commitment to leveraging its AI technologies to support the digital transformation and intelligent upgrading of industries. These are the most recent developments in the company's operations.

InvestingPro Insights

Xiao-I Corporation (NASDAQ: AIXI) has recently made headlines with its new contract to improve efficiency in the insurance industry through AI solutions. As investors evaluate the potential impact of this deal on the company's financial health and stock performance, certain metrics and tips from InvestingPro provide a clearer picture of Xiao-I's current standing.

Despite the optimism surrounding its technological advancements, Xiao-I is navigating some financial challenges. The company operates with a significant debt burden, which raises concerns about its ability to make interest payments (InvestingPro Tips). Moreover, with a negative P/E ratio of -2.92 and an adjusted P/E ratio for the last twelve months as of Q4 2023 at -2.22, profitability has been elusive over the past year (InvestingPro Data).

On a brighter note, Xiao-I boasts impressive gross profit margins of 66.63%, suggesting that its core operations remain fundamentally strong (InvestingPro Data). This could be a key factor in the company's ability to turn around its financial situation, especially as it secures new contracts like the one with the international insurance provider.

Still, with the stock experiencing high price volatility and significant price declines over various time frames, including an 85.37% drop over the past year, investors should approach with caution (InvestingPro Tips and Data).

For those seeking a deeper analysis, InvestingPro offers additional insights into Xiao-I's performance and prospects. There are 15 more InvestingPro Tips available for Xiao-I, which can be accessed by visiting https://www.investing.com/pro/AIXI. To assist with a more informed investment decision, use the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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