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Telefonica Brasil invests $5 million in AI firm CRMBonus

EditorIsmeta Mujdragic
Published 06/27/2024, 10:23 AM
VIV
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Telefonica Brasil (NYSE:VIV) S.A. (B3: VIVT3; NYSE: VIV), a leading telecommunications company, has announced a $5 million investment in CRMBonus Holding, a firm specializing in customer relationship enhancement through artificial intelligence. The investment, channeled through Vivo Ventures, the corporate venture capital arm of Telefonica (NYSE:TEF) Brasil, aims to acquire a minority stake in the company.

CRMBonus operates in Brazil and is known for its platform that leverages artificial intelligence to bolster the relationships between companies and their customers. It has been instrumental in popularizing the "giftback" concept in the Brazilian market, offering a unique value proposition.

Since early this year, CRMBonus's Vale Bonus solution has been integrated into Telefonica Brasil's offerings, allowing clients to earn digital currency for actions such as timely bill payments or credit top-ups, thereby incentivizing customer retention.

This strategic move is the fifth investment by Vivo Ventures since its inception in April 2022 and strengthens Telefonica Brasil's position as a digital services hub. The company is actively expanding its footprint in the innovative solutions space, aligning with its broader goals of digital transformation and enhanced customer engagement.

The information regarding this investment is based on a press release statement filed with the Securities and Exchange Commission.

In other recent news, Telefonica Brasil has been making significant strides in its operations.

The company's Board of Directors recently approved a Self-Composition Agreement aimed at transitioning the current concession contracts for the Switched Fixed Telephone Service to an authorization regime. This agreement, discussed with the National Telecommunications Agency, the Federal Audit Court, and the Ministry of Communications, is designed to conclude ongoing administrative and judicial proceedings related to the service.

In other developments, Telefonica Brasil's Board of Directors has approved a new incentive plan, known as the 2nd Incentive Plan via Performance Units with Cash Settlement. The plan aligns the interests of key managers with shareholders by tying compensation to the achievement of strategic goals.

The incentive plan, which covers three cycles from 2024 to 2028, is structured to offer a competitive compensation package that contributes to retaining and motivating the company's management.

Turning to financials, Telefonica Brasil's Q1 performance was strong with increases in revenue, EBITDA, and net income. The company's revenue and EBITDA grew by 6.5% and 6.8% respectively, while net income saw a 7.3% increase year-over-year. The company's FTTH footprint covers 26.8 million locations, with a target to expand to 29 million by year-end.

Additionally, Telefonica Brasil plans to distribute at least 100% of net income in dividends over 2024, 2025, and 2026, and a new share buyback program is in place, with up to R$1 billion to be invested by March 2025.

InvestingPro Insights

Telefonica Brasil's recent investment in CRMBonus Holding underscores its commitment to innovation and customer relationship management. The strategic significance of this move is mirrored in the company's robust financial and operational metrics. With a perfect Piotroski Score of 9, Telefonica Brasil exhibits strong financial health, which is crucial for sustaining investment in burgeoning technologies like artificial intelligence. Moreover, the company's high shareholder yield and a significant dividend to shareholders reflect its dedication to returning value to investors.

Analyzing Telefonica Brasil's market presence through InvestingPro data reveals a market cap of 13.6B USD, a P/E ratio of 13.63, and a dividend yield of 4.54%. These figures suggest that the company is not only a prominent player in the Diversified Telecommunication Services industry but also remains an attractive option for investors seeking stable income through dividends. Additionally, the company has been successful in maintaining dividend payments for 26 consecutive years, a testament to its financial resilience and strategic management.

For those interested in a deeper analysis of Telefonica Brasil's investment potential, InvestingPro offers additional insights and metrics. Readers can unlock these valuable resources by using the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription. With a total of 11 additional InvestingPro Tips available, investors can gain a comprehensive understanding of the company's performance and future outlook.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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