BOSTON - Semrush (NYSE: SEMR), a SaaS platform specializing in online visibility management, has announced the appointment of Veronique Montreuil as its new Chief Customer and Data Officer. Montreuil, who has over two decades of experience in customer success and customer experience, is expected to play a pivotal role in enhancing customer relationships and contributing to the company's growth.
Prior to joining Semrush, Montreuil led a team of 275 at Covetrus (NASDAQ: NASDAQ:CVET) as Head of Technology Sales and Customer Success. Her career also includes significant positions at INAP (NASDAQ: INAP), Flexential, and Air Canada. Her expertise lies in driving operational efficiency and optimizing customer value through strategic initiatives and process improvements.
CEO and Co-Founder of Semrush, Oleg Shchegolev, expressed enthusiasm over Montreuil joining the leadership team, emphasizing the company's commitment to customer satisfaction. In her new role, Montreuil will work closely with marketing, sales, product development, and data analytics teams to support Semrush's ambitious growth objectives.
Montreuil shared her excitement about her new position, underlining her goal to drive growth and deliver value and satisfaction to Semrush customers. Her strategic vision is focused on enhancing customer satisfaction, retention, and overall experience.
Semrush, headquartered in Boston, provides a comprehensive platform for businesses to manage their online visibility through various marketing channels including search engine optimization, pay-per-click, content, social media, and competitive research. The company has a global presence with offices across North America, Europe, and other regions.
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