There’s a lot to say about eXcentral International, especially when it comes to its customer support and the variety of accounts offered. One of the best features from this broker is how much variety you get, and that applies to both the four different account types and the three different platforms.
At eXcentral International, you can trade using eXcentral’s proprietary software, or you can use MetaTrader 4 or an Android app. Traders will also appreciate the hands-on customer service, complete with market analysts to help with your account. Though there are some cons to this broker, the overall picture is one of a competent, customer-centric market-maker with a lot to offer clients.
Pros and Cons
Pros
- Proprietary Platform Offered
- Educational Tools
- MT4 Offered
- Webinars
Cons
- No MetaTrader 5
- High Minimum Deposit
Recommended For
When you look at the level of customer support and outreach offered at eXcentral International, it’s clear that this broker is acceptable for even very new traders. The broker lets you contact customer support Monday through Friday, 8-11PM and weekends, 12-9PM.and get in touch with market analysts who will help you with your account.
The webinars are also a good sign that this broker is new-trader-friendly. Yet, the provision of both MT4 and its own proprietary software indicates that eXcentral International is something that can catch the eye of experienced traders, too.
Top Features
- Fitted Training & Guidance. One high-end feature with this broker is its market analysts. You can connect with customer support teams and on-demand market analysts, who will help you with your account. This level of customer support isn’t always seen at other brokers, and it is a huge feature in eXcentral International’s favor.
- 160+ CFD Assets. CFD assets come with some risk, but it’s nice to have variation to that risk. You can invest in global markets and trade with more than 160 CFDs assets. The markets have great trading conditions, which is always a benefit when dealing with such a risky profession.
- Professional Trading Tools. With eXcentral, you can use free technical and fundamental tools to analyze the markets. When you’re trading with this broker, you can incorporate features like daily chart analysis, an economic calendar, and asset calculators into your trading strategy.
- Webinars On-Demand. eXcentral International provides a wide library of on-demand webinars. These webinars cover topics ranging from your trading strategy to market analysis to risk management. The educational tools and step-by-step guidance are a huge benefit to traders of all experience levels.
- Trading Signals. With this broker, you can receive exclusive trading signals through SMS messaging. These signals are generated by industry experts, and they will let you stay on top of new information from the markets.
Overview
- Type of Broker Market-Maker
- Regulation & Licensing Financial Sector Conduct Authority (South Africa)
- Clients Accepted from OM BRIDGE (PTY) Ltd does not offer services within USA, Canada, Australia, Israel, Turkey and certain EU member states. The Company reserves the right, at its discretion to decline registration from other regions, such as FATF high risk jurisdictions or countries that are subject to sanctions. OM BRIDGE (PTY) Ltd does not offer services to individuals with Turkish nationality.
- Assets Offered Foreign Exchange (FX), Commodities, Futures/Forwards, CFDs, Cryptocurrency
- Platforms Available Web, Download, Mobile
- Mobile Compatibility Android
- Payment Types Accepted Credit/Debit Card, Bank Wire Transfer, Skrill
Account Types
|
|
Classic |
Silver |
|
Features |
Margin Call and stop out, negative balance protection, Free Trading Education, Free Support, Free Webinar” |
Access and more direct contact with Dedicated Account Manager |
|
Account Currencies |
EUR, USD, GBP, JPY |
EUR, USD, GBP, JPY |
|
Available Leverage |
1:400 |
1:400 |
|
Minimum Deposit |
$250 |
$250 |
|
Starting Spreads |
2.5 pips |
2.5 pips |
|
Commission Per Trade |
0.8% (Equities, Crypto) |
0.8% (Equities, Crypto) |
|
Decimal Pricing |
Up to 5 |
Up to 5 |
|
Trading Instruments |
Available FX Pairs – 47, Available Commodities – 19, Available Stocks – 87, Available Indices – 12, Available Cryptos – 7 |
Available FX Pairs – 47, Available Commodities – 19, Available Stocks – 87, Available Indices – 12, Available Cryptos – 7 |
|
Min. Lot Size Per Trade |
0.01 |
0.01 |
|
Max Lot Size Per Trade |
50 |
50 |
|
Demo Account |
Yes |
Yes |
|
Swap/Rollover Free |
No |
No |
|
Copy Trading Support |
Yes (MT4) |
Yes (MT4) |
|
|
Gold |
VIP |
|
Features |
Swap discount period, monthly full account overview, VIP webinars and dedicated account manager, lower spreads, daily SMS signals |
Swap discount period, weekly full account overview, VIP webinars and dedicated account manager, lower spreads, daily SMS signals |
|
Account Currencies |
EUR, USD, GBP, JPY |
EUR, USD, GBP, JPY |
|
Available Leverage |
1:400 |
1:400 |
|
Minimum Deposit |
$250 |
$250 |
|
Starting Spreads |
1.8 pips |
0.9 pips |
|
Commission Per Trade |
0.8% (Equities, Crypto) |
0.8% (Equities, Crypto) |
|
Decimal Pricing |
Up to 5 |
Up to 5 |
|
Trading Instruments |
Available FX Pairs – 47, Available Commodities – 19, Available Stocks – 87, Available Indices – 12, Available Cryptos – 7 |
Available FX Pairs – 47, Available Commodities – 19, Available Stocks – 87, Available Indices – 12, Available Cryptos – 7 |
|
Min. Lot Size Per Trade |
0.01 |
0.01 |
|
Max Lot Size Per Trade |
50 |
50 |
|
Demo Account |
Yes |
Yes |
|
Swap/Rollover Free |
Yes |
Yes |
|
Copy Trading Support |
Yes (MT4) |
Yes (MT4) |
Compliance & Regulation
As a brand, eXcentral International is authorized and regulated across several jurisdictions. The brand is operated by OM Bridge, which is a South African investment firm under the jurisdiction of the Financial Sector Conduct Authority. The license number, for those interested, is 48296.
Pricing
When it comes to fees, eXcentral charges based on a percentage model. They will charge 0.8% of the nominal asset’s value when it comes to cryptocurrency or equities. Another common fee that you see with brokers is an inactivity fee, and eXcentral is no exception.
If your account has been inactive for two to three months, you will be charged $80. For three to six months’ worth of inactivity, the charge is $120. For any amount of inactivity past six months, eXcentral charges $200. The maintenance fee is $10 per month for all accounts. There is also a $10 withdrawal fee (or 10 euro or 10 pounds, depending on your currency).
Reliability & Security
Trading reliability is often determined by how available a broker’s customer service is. It’s also determined by the quality of the platforms used (discussed below). If you need to get in touch with eXcentral, it appears that you can try two different methods.
You can call them and request a call back, if you don’t get answered right away and need a response ASAP. Or, if it’s not as pressing, you can email the broker at inquiries@excentral-int.com. The availability of two different customer service methods is a good sign, reliability-wise.
User Experience
To gauge the user experience at eXcentral (or any broker), you can just look at the platforms that are offered. After all, the quality of the trading platform will have a heavy impact on how smooth and glitch-free the trading experience is. At eXcentral, you can choose from three platforms: MetaTrader 4, an Android app, and/or eXcentral Trader, the broker’s proprietary software.
MetaTrader 4 has always been a well-liked platform. MT4 was released fifteen years ago, and it remains the most commonly-used trading platform in the world. For those who want a bit of variety, they can check out eXcentral Trader, which is this broker’s web platform.
You can trade all underlying assets, make stop-loss and take profit orders, and control many more functions, all without having to actually download software. The broker lets you trade on your browser of choice. Lastly, there is an eXcentral Android app, for traders who are on-the-go.
Final Thoughts
eXcentral International is a good broker for anyone who is looking to learn a lot about the trading world. This broker has a lot of educational tools on offer, and it provides you with your choice of four different account types. Traders who want variety will appreciate that you not only can use MetaTrader 4; you can also use eXcentral’s proprietary software.
Contact Info
Unit 6C3, 159 Rivonia Rd, Sinosteel Plaza, Morningside Ext 39, Sandton, Gauteng, 2146, South Africa
FAQs
Q: What does eXcentral International do to secure your banking transaction?
A: The broker uses SSL (Secure Sockets Layer) tech, which has 128-bit encryption technology. It also uses firewalls, which ensure protection for banking transactions.
Q: Can you register without making a deposit?
A: Yes, you can register an account without actually depositing money. You will have to make a deposit only when you decide you want to start trading. To deposit funds, just sign in and make sure you’ve completed the verification/registration process. Then, click “Deposit” and choose your payment option.
Q: Are specific computer requirements in place to trade at eXcentral?
A: When it comes to your browser, you need to have Google Chrome 4.0 or higher, Firefox 3.6 or higher, or Explorer 8.0 or higher. Make sure you enable Java script; otherwise, you won’t be able to trade on the site. Flash player must be installed in order to view all the eXcentral International site has to offer.
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