Black Friday is Now! Don’t miss out on up to 60% OFF InvestingProCLAIM SALE

France Telecom talks with unions on suicide spate

Published 10/07/2009, 05:59 AM
Updated 10/07/2009, 06:03 AM
ORAN
-
TGT
-

* Management adopts conciliatory tone-union

* New deputy CEO Richard in the spotlight

* Unions want to end "policing" of staff, performance grades

By Leila Abboud

PARIS, Oct 7 (Reuters) - France Telecom on Wednesday began a second day of negotiations with unions on ways to reduce workplace stress blamed by labour leaders for a spate of suicides at Europe's third biggest telecoms company.

The talks, which are expected to continue for several weeks, are part of France Telecom's effort to calm the political firestorm surrounding the deaths of 24 workers in the past 18 months.

As sporadic strikes continued at sites across France, Labour unions said management was more conciliatory on the first day of talks, although points of contention remained, such as performance reviews and controls on call centre workers.

"There has been a real change in tone that we can only be pleased about," said Christian Pigeon, a representative of SUD labour union.

Analysts are closely watching the negotiations to gauge if concessions by management will impact the group's restructuring and cost-cutting drive.

France Telecom has promised to reduce costs over the next two years by 1.7 billion euros ($2.50 billion), an effort that will go a long way to determine whether it can reach its free cash flow target of 8 billion euros a year.

Shares in France Telecom were trading mostly flat on Wednesday morning, in line with the CAC 40 index but outperforming a 0.7 percent lower DJ telecoms index.

At the opening of the talks on Monday, Chief Executive Didier Lombard promised "a new social contract" and pledged to make employee well-being a priority.

Freshly-named deputy CEO Stephane Richard, who has been handed the task of calming the storm over the suicides and is seen as a successor to Lombard, was also taking part in the negotiations.

The government, which is France Telecom's biggest shareholder with 27 percent of shares, has also been closely involved in trying to manage the fallout from the suicides.

To better understand workers' concerns, "all employees will receive a questionnaire on stress in the workplace" on October 19, said Lombard.

Christian Mathorel, a CGT union representative, was not convinced that management would deliver on its pledges. CGT wants the company to stop monitoring employees' calls, measuring individual performance and giving managers headcount reduction targets.

"We think the employees are still in danger," he said. "If we don't address the fundamental causes behind these dramatic incidents, we will be negotiating in fear of new suicides." ($1=.6802 Euro) (Reporting by Leila Abboud and Marie Mawad; Editing by David Cowell)

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.